7 Effective Digital Marketing Strategies for NDIS Providers

7 Effective Digital Marketing Strategies for NDIS Providers

Did you know over 4 million Australians currently have significant and permanent disabilities? The ultimate goal is to assist in the bigger scheme of inclusion of people with this condition; the National Disability Insurance Scheme will, over time, provide over 22 billion dollars in funding annually to half a million participants – That’s impressive.

What is NDIS

The National Disability Insurance Scheme (a complete form of NDIS) provides its users with a better life for thousands of Australians battling permanent disability that impacts their capacity to participate in their daily activities. The government is mildly introducing the scheme to progressively support all Australians with a reason to gain peace of mind through adequate support to ensure they live a meaningful and regular life.

It is important to note that NDIS is not a welfare scheme but a program designed to give people enough space to improve their skills and independence with time. Now that’s where most service providers come in with their digital marketing plan for NDIS.

Digital Marketing for NDIS Providers

One of the things you need to understand when dealing with Digital Marketing for NDIS providers is that your client’s vocabulary and interests dictate almost everything. You have to build your brand authenticity. An overall customized SEO impact on your business may help your brand thrive well among your competitors. To gain more accessibility to your customers, you need to be more visible to them. Prospective clients will confide in a brand they trust if they know more about it.

You’ll need to hire the right SEO expert team to run an organization that provides NDIS services to clients and requires a digital marketing strategy. They’ll provide you with quality SEO services that are specialized for your NDIS services.

Why do I Need a Digital Marketing Strategy?

Creating a digital marketing strategy is crucial. And if you partner with the right digital marketing agency like ours, you can trust that you’ll be building a competitive process for your NDIS strategy. Without an internet marketing strategy, your business has no specific map for achieving your objectives or goals coupled with the right results.

There’s a clear difference between wanting something and executing it. That’s where an agency like ours comes in; we’ll provide you with the right strategy that your NDIS service needs to thrive. So, if you wish to invest in digital marketing, you need a working digital marketing plan, one which we’ll offer you.

7 Digital Marketing Strategies for NDIS Providers

1. Search Engine Optimization

It goes without saying. SEO is an effective digital marketing initiative you can invest in today. Without trying to sound like a broken record, SEO is the process of gaining organic traffic and natural search results in SERPs (Search Engine Results Pages). It refers to the set of practices designed to help improve the positioning and online appearance of your site’s web pages in all organic search results. Organic search is the most important way people discover and access your online content. A great SEO strategy will help you improve the quantity and quality of traffic to your site.

As an NDIS provider, you’ll need SEO to increase your ranking in search results for commonly used phrases or keywords like “national disability insurance scheme,” “mental health,” “capacity building,” and “NDIS provider in New South Wales.” While some, if not all of these keywords and phrases have different intentions, they target your NDIS audience.

Thanks to targeting, you are encouraging more traffic to your site from users that matter to your service.

Why is NDIS SEO Important?

It is hard to find an industry that doesn’t require a great EO strategy. Optimizing your business for more prominence will increase its accessibility. Here are some of the perks of NDIS SEO services:

  • The right SEO can help build trust and credibility – hence attracting more prospective clients
  • It increases your NDIS service search result. Remember, that’s your site’s primary source of traffic.
  • Having a local SEO such as “NDIS service provider in Adelaide” will ultimately increase your site’s engagement, traffic, and of course, conversions too.
  • Excellent user experience often comes with having the right SEO strategy
  • The right SEO strategy will positively impact your brand’s value
  • If you aren’t visible on the first page of the search engine, you won’t have the potential visitors and clients you crave.


Related: List Of More Than 210 SEO Ranking Factors 


2. Social Media Advertising

Another marketing strategy for growing your business is social media advertising or marketing. It focuses more on helping you build your brand awareness while increasing conversions. With the right campaign, you can feature some of the social media platforms, though it all depends on your target audience and their platform preferences.

Some popular platforms for this internet marketing strategy include LinkedIn, Facebook, Pinterest, Instagram, TikTok, and Twitter.

The primary goal of social media advertising is to increase your brand’s visibility and conversions while also building and maintaining your company’s reputation. That’s why social media ads focus more on creating promotional and informational content while interacting with users on various social media platforms.

Your ads should target clients who need personal care and individuals who need help transporting themselves around. Or just companionship because when you’re physically disabled, you need all the help you can get, and that’s the space you’ll be filling when you advertise your businesses online.

Why Do I Need Social Media Ads for my NDIS Services?

Most of your clients are on social media right now. There are billions of people on various social media platforms. Interestingly, some NDIS providers aren’t venturing into this space, and that’s the space you get to fill – building a clear path between you and users online who are interested in the services your brand is providing. You can make this path by posting ads on Facebook or Instagram. It could be in the form of promotional videos or banners.

NDIS should be about putting humans at the forefront of your activities, ensuring that your plans and idea are consumer-led and culturally rich.

3. Lead Generation Website

The main objective of a website is to attract potential customers or clients. A lead generation website will help you capture qualified leads for your NDIS services. You can use various marketing tools such as HubSpot, DeskMoz, Point Clear, AeroLeads, Traffic Generation Café, Convince, and Convert to capture leads from your website.  Don’t just design a website that will inform the clients about NDIS services like Transport, Professional Cleaning or Gardening, Out and About, Support Coordination, Personal or In-Home Care, Support Coordination, and Companionship. You need to design a lead generation website that converts more visitors into leads.

The primary purpose of these unique sites is to convert your clients from regular website users to a lead and maximize your chances of securing that prospective client custom going forward.

How to Create a Lead Generation Website

It would be best if you defined your target before building a lead generation website for your brand. That means you need to understand who you are selling to in this context, that would be physically disabled individuals who need help getting by with their daily activities. You should know the segment-specific or persona specifics of the people you sell your services to.

Your website’s infrastructure and navigation should be tailored to your target visitors. There has to be a human touch to your site. Your primary goal is to support your clients and help them live a happy and independent life.

Related: 6 Things to Consider When Designing an NDIS Website

4. Social Media Management

Analyzing your social media audiences while also developing a strategy that suits them is all part of what is referred to as social media management. For example, create content like photos and videos and upload them to your different social media accounts to attract more interactions from your target audience.

With this option, you can collaborate with influencers, monitor online conversation, and measure your audience’s perception of your brand.

Social media management is next to social marketing, and these two are intertwined. Speaking of creating a positive narrative for your brand, this is your chance to do just that. Upload photos of clients you’ve worked with or currently working with. The goal is to show the world the human touch that exists in your brand. Upload amazing photos to your Facebook or Instagram.

5. Google Map Listing

Can prospective clients find your services on Google without directly reaching you through your website or social media pages? If your answer is not, then you need to do something about that right now. It won’t cost you a dime to tick this option off your digital marketing to-do lists. The Google feature is free of charge and convenient at that.

Google Map Listings will house relevant information about your business, including your office’s physical address and the services you render. That way, clients who need companionship or assistance moving around and completing their daily tasks can quickly reach you through Google’s map listing and find you fast.


How Can Google Map Listing Benefit your NDIS Business?

The Explore tab on this feature makes it possible for users to search for your business, see if you’re nearby, view the different options you provide, and make an instant decision on whether or not they would want to reach out to you. The listing displays information like:

  • Click for direction
  • Ratings and reviews
  • Links to your website
  • Clicks to call button
  • Posts and Updates

Benefits of Google Map Listings for your NDIS Services

What are the perks of using Google Map Listing for your NDIS services? these perks include:

  • It helps people find your business
  • People can quickly contact you with your business details on Google’s SERPs.
  • Offers credibility through existing reviews
  • It encourages people to visit your location or go directly to your website via the linked site URL
  • It creates a positive impression
  • Accurate search result information
  • It enhances your client’s analytics


Related: Everything You Need to Know About Google My Business SEO Ranking Factors

6. Google PPC Ads

Google’s pay-per-click ads are a cost-effective and powerful digital marketing strategy. It is a type of ad that relies solely on an auction-based system. With PPC Ads, you’ll get to bid on keywords that you wish your ads to show up for when your prospective clients surf the internet for such commonly used phrases or keywords. Such ads will appear at the top of search results, right above the organic listings. But, of course, you’ll have to pay for these ads as users click on them. It’s just as the term implies; you pay for the clicks.

As a scheme created by the Australian government, it is easy to channel your ads to the regions within the country.

If you are just starting digital marketing, Google PPC Ads is a proficient and cost-effective marketing strategy. It would ultimately propel your website to the top of relevant search results, thus, helping your NDIS company’s organic search ranking.

7. Online Reputation Management (ORM)

Online reputation management is when you consistently monitor mentions of your NDIS brand on social media and websites to curb or address negative comments or narratives that might derail your brand’s online reputation. And yes, online reputation management is quite different from PR; the main difference lies in how they handle the unique crisis.

Why Do I Need to Manage My Online Reputation?

Remember, you are dealing in a delicate industry that thrives on positivity, and things could go south for your brand with false accusations, reviews, and negative narratives. You want to ensure that you have a human touch to your dealings online, and when your brand takes multiple hits online, it could derail your brand.

Online Reputation Management Strategies that’ll suit your NDIS business

  • Answer with empathy and be prompt about it
  • Address all negative reviews and comments upfront
  • Take responsibility for your actions (mistakes) – yes, own it.
  • Stay on top of your industry’s search results – be consistent about it
  • Automate your online reputation management – a perfect tool would be Google’s Alerts

Are you ready to get started? We’ve got the tools you need to thrive in this space. Please schedule an appointment with us today to get started. We’ve got a surprise for you.

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